Terms of Use

The following terms govern the use of the Athens Taxi Driver website and services.

GENERAL

The website www.athens-taxi-driver.gr entitled “Athens TaxiDriver” is owned by the company Dimitrios P. Gioutsos with main activity as an online Tourist Office with the distinctive title “MY GREECE TOURS” and number M.H.T.E 0261E70000583401 (hereinafter and for the sake of brevity the COMPANY) The COMPANY through the website promotes, informs, advertises and provides passenger transport services based in Athens to various destinations in Greece.

The services are addressed to individuals and businesses, are renewed based on purchasing interest and are carried out based on availability with a privately owned vehicle or a rented vehicle from a cooperating company. In the context of transparency, the COMPANY explicitly states that it is not a passenger transport intermediary (with Taxi or Rental Car with Driver), instead it clarifies that the services provided are carried out with privately owned vehicles or leased vehicles with drivers from third-party cooperating companies. For this reason, the visitor reserves every right to request the details of the cooperating company in order to proceed with booking services directly with the partner.

The visitor must and is responsible for studying the terms and conditions of each collaborating business before making a reservation with them. Visitors, users are responsible for accessing the site's services and any payment of fees to third parties (e.g. internet service providers, time spent on the site). They are also solely responsible for their personal equipment with the necessary technological means that allow them to access its services.

If visitors, users wish to benefit from the COMPANY's services, they agree to: provide true, accurate, valid and complete information regarding the data requested in the relevant applications for access to the contents/services, to inform in case of changes to their data, so that they are kept true, accurate, valid, updated and complete, to receive promotional and presentation material for the COMPANY's services. The COMPANY reserves the right to modify and/or temporarily or permanently discontinue part or all of the site's services with or without notice to the users.

In particular, the visitor must be aware that the transportation of passengers is carried out by a privately owned vehicle, a rented vehicle or a rented vehicle with a driver from another cooperating company and that the driver may provide as much information as possible in order to offer personalized experiences to the customer. The driver does not in any way replace the work of a professional Diplomate Tourist Guide. The COMPANY may hire a professional Diplomate Tourist Guide on behalf of the customers or, in consultation with the professional Diplomate Tourist Guide, provide his/her details so that the interested party can proceed directly to a reservation with him/her at their own risk.

Except for exceptions (copyrights of third parties, partners and entities), all content of the site, including images, graphics, photographs, drawings, texts, the services provided and generally all files of this website, constitute intellectual property, registered trademarks and service marks of the Company and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. Consequently, none of them may be sold, copied, modified, reproduced, republished in whole or in part or uploaded, transmitted or distributed in any way. The case of the individual storage of a single copy of part of the content on a simple personal computer, for personal and not public or commercial use and without deleting the indication of their origin from the site, without affecting in any way the relevant intellectual and industrial property rights. The visitor understands and accepts that he/she is not granted the right to reproduce, copy, sell, resell and/or commercially exploit in any way, all or part of the content of the site.

Given the nature and volume of the Internet, under any circumstances, including negligence, the COMPANY is not liable for any form of damage suffered by visitors to the pages, services, options and contents of the site that they proceed with on their own initiative. The contents of the site are provided "as is" without any warranty expressed or implied in any way. To the maximum extent and in accordance with the law, the company disclaims all warranties expressed or implied, including, but not limited to, those that imply merchantability and fitness for a particular purpose.

The COMPANY does not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that errors will be corrected. It also does not guarantee that the site or any other site or the servers through which they are made available to visitors/viewers, do not contain viruses or other harmful components.

The content and information included in the site constitute an offer to its visitors and generally to the community of internet users and the COMPANY does not control the availability, content, privacy policy, quality and completeness of the services of other websites and pages to which it refers through hyperlinks or banners. Therefore, for any problem that may arise during their visit/use, visitors must contact the respective websites and pages directly, which bear full responsibility for the provision of their services. The COMPANY should not under any circumstances be considered to endorse or accept the content or services of these websites and pages to which it refers or to be linked to them in any other way.

The above terms and conditions of use of the site, as well as any amendment thereto, are governed and supplemented by Greek law, European Union law and the relevant international treaties. Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from the present, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the COMPANY and the visitors of its pages and services and is binding only on them. No amendment to these terms will be taken into account and will not form part of this agreement, if it has not been formulated in writing and has not been incorporated into it.

Reservation Policy

Service Reservation

THE COMPANY provides services through pre-booking. In order to pre-book services, the visitor must submit a request. The request will be analyzed, evaluated and you will receive a relevant response with all the necessary information. To complete the reservation, the visitor must confirm and accept the entire offer, the terms and conditions and what it includes, exactly as informed by the COMPANY. Upon confirmation of the reservation by the COMPANY, the COMPANY considers the reservation valid and acknowledges that the visitor accepts the terms of use, the cost, the method of payment, the valid boarding, the boarding point, etc.

Boarding & Disembarkation

The boarding and disembarkation points are displayed to the COMPANY by the visitor during the pre-booking process. The visitor should be careful when filling in the details. The visitor can be informed by the COMPANY if he/she has any questions regarding the boarding and disembarkation point. The visitor must inform the COMPANY if the arrival or departure data or the general program for which he/she has informed the COMPANY changes.

Boarding Time & Departure

Regarding airports, ports and stations, there is a maximum waiting time after the scheduled boarding time. The COMPANY has set a maximum waiting time of 1 hour. In case the visitor does not arrive at the agreed pre-determined point within 1 hour from the time of appointment, the driver with the COMPANY's vehicle has the right to withdraw and consider the pre-booking invalid. In this case, the cancellation policy and fine as stated in the relevant disclaimer paragraph apply. In any case of delay, more than one hour from the pre-determined time, the visitor must inform the COMPANY in a timely manner, i.e. within the time period of one hour from the pre-determined time. In this case, the visitor will be charged an additional cost.

Payment & Currency

Service charges are calculated in euros. Payment is made in euros in 3 different ways: 1) Payment by credit card including taxes and bank fees. 2) Payment via bank account including taxes. Bank fees are borne by the customer. 3) Payment in cash before or after the completion of the services that we have committed to provide you, only upon agreement. The COMPANY reserves the right at any time to modify any of the payment procedures in order to improve the commercial and pricing policy towards its customers without anyone's permission, by only informing these terms of use or via email to those directly concerned.

Cancellation & Refunds

The COMPANY follows a specific cancellation policy. The policy may be modified by the COMPANY at any time it deems appropriate based on the applicable commercial policy and informs you via the website or via email during the quote request process: 1) For cases of cancellation at least 72 hours before the appointment there is no penalty. 2) For cases of cancellation from 72 to 24 hours before the appointment the penalty is 50% of the value of the services. 3) For cases of cancellation less than 24 hours before the appointment the penalty is 100% of the value of the services.

Any cancellation is considered valid only when we confirm that we receive all the necessary information regarding the reasons for the cancellation. Otherwise, the COMPANY may request immediate compensation from the customer and reserves all rights.

Taxes and bank fees for refunds are borne by the buyer. The refund process will be completed no later than 45 days after the date the cancellation was confirmed.

Accident, injury or illness

The COMPANY has ensured the existence of third-party insurance coverage during and due to the provision of its services to the visitor. However, it recommends that visitors consult their personal insurance agent in order to arrange for their travel insurance coverage for any insurance risk that may arise as a result of the trip (accident or illness or anything that may cause damage to the visitor based on his/her own criteria. For any accident or injury caused by third parties, the COMPANY bears no responsibility.

The COMPANY bears no responsibility in the event that the visitor falls ill due to poor quality food, water, drinks, falls, accidents or anything that may be caused due to visiting restaurants, cafes, archaeological sites, museums, hotels, etc. of the Visitor's choice visitor must ensure its protection against all weather conditions.

Furthermore, it is noted that the COMPANY provides third party liability insurance coverage to its customers for certain cases as well as insurance coverage for traffic accidents in privately owned vehicles to passengers and third parties. The visitor may request detailed information regarding the terms of insurance coverage.

For more information, call +30 6909444888, E-mail: info@athens-taxi-driver.gr If you wish, you can see relevant information about the PRIVACY POLICY and the COOKIES POLICY.